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Rental Policy

The following terms apply to all rentals provided by ChairCoverRentals.us (NY Chair Covers Inc.)


Reservation Deposit: A reservation deposit of $100 payment is required to reserve the items for the date specified. The reservation deposit will be applied toward the rental balance. Or We will charge the actual amount if the grand total is less than $100. By making a payment, the customer agrees to the terms within this contract.

Rental Balance: The rental items will not be shipped until full payment is received and the rental balance must be paid at lease 14 days before the event to ensure the on time delivery. The balance will be charged to your credit card within 3 weeks before the event date if you pay with a credit card.

Security Deposit: A Security Deposit is required to ensure the proper return of all rental items if no credit card information provided. The Security Deposit equals to the rent total - this amount will be fully refunded within 2 business days after the rental items are returned at no damaged, no lost and no late return. For local pick up orders, a valid credit card must be presented on pick up without a security deposit.

Changes to Reservation: Changes to the Rental Reservation (such as reserved items type, color and quantity) must be made at least 2 weeks before the event date. The change of request is not valid until confirmed by an email or a phone call from NY Chair Covers Inc.

Shipping: Usually rental items are scheduled to be delivered 3 business days before the event date and guaranteed by the carrier. NY Chair Covers Inc will not be responsible for any unforeseen problems during shipment in the mailing system, or incorrect given address. Customers are responsible to arrange delivery reception. Signature is required on delivery. Customers must inspect immediately the delivered items, its color and its quantity. If there is any difference between the items received and the items reserved, please contact NY Chair Covers Inc. as soon as possible.

Pick Up: Pick up is available in 2 business days before the event date at our location in Brooklyn New York. The balance is due on pick up and a valid credit card must be presented on pick up without a security deposit. Debit cards are not credit cards. The security deposit will be applied to a debit card.

Returning: No laundering needed before returning. All items must be returned or shipped within 2 business days after the event date. The customer agrees to be charged an additional late return fee 10% of the total rent for each day the items are not returned or shipped after the 2 business days of the event date. The maximum charge is two times the rent.

Packaging: All rental items must be dry and free of food and debris, sashes must be untied prior to packing.

Cancellation: An Order may be cancelled before the rental items are shipped or picked up, the reservation deposit is non-refundable. Cancellation can not be made if the items have been shipped or picked up.

Damaged/Missing Items: The customer agrees to pay for any damaged, lost items. Except reasonable wear, for each item returned with tears, candles burns that may be damaged beyond repair. The customer authorizes the use of their credit card to be automatically charged for the full replacement cost (two times the rental unit price for each item) or deducted from the Security Deposit.

Fees: The Customer understands that a breach of contract will result in collections of fees by NY Chair Covers Inc. The Customer will therefore be responsible for all fees associated with the collections process, including NSF check fees, attorney fees and litigations fees, in the event that the contract has been breached.

Contract: By making a payment, placing orders, or returning items, the customer agrees to the terms within this contract. NY Chair Covers Inc. reserves the right to change the terms and conditions of this Rental Policy.

 
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